Warranty Terms
Warranty Terms and Conditions
Scope of Warranty
Door leaf Door frame Intumescent seals fire-rated hardware
(hinges, handles, locks, etc.) door closer (if included).
Warranty Exclusions
Improper installation, misuse or neglect, modifications or
repairs performed by unauthorized personnel.
Non-compliance with maintenance guidelines.
Warranty Claims
Notify within 30 days, provide proof, allow us or
our representative to inspect the defect.
Remedies
Repair the defective doors' component(s),
Replace the entire fire door if necessary.
Customer Satisfaction
Customer Requirements
Gain a clear understanding of the specific needs of customers
and the product requirements of the market, thereby
designing high-quality products.
Product Quality
Develop products that offer superior quality,
high cost-effectiveness and meet
customer expectations.
Product Price
Reasonable prices and competitive market advantages
can attract long-term clients and repeat
customers for businesses.
24/7/365 Real-Time Support
Use the following communication channels for prompt resolution.